Shipping and Delivery
Standard shipping is free only within the continental US. Standard shipping fee will be applied to orders from Alaska, Hawaii and the US territories.
At this time, we only ship within the United States.
All orders are processed in the order they are received. Orders placed on weekends and holidays are processed the next business day. Expected ship dates are displayed on the product pages. Shipping charges, if applicable, are displayed in your shopping bag at the time of ordering. This information also appears in your order confirmation email.
Once an order is received, it is processed and sent to one or more of our warehouses depending on the type number of items ordered. Order processing (includes credit card authorization and verification) can take anywhere between 2 – 5 business days from the date of your order.
The information is then sent to the shipping company to pick up the items from the warehouse(s). We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address provided when placing the order. If you do not receive the tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org.
We strive to process all orders promptly. However, some products do ship more quickly than others due to order volume, inventory status and the efficiency of the warehouse shipping the item. If an item is not in stock, then you will be contacted with your options.
What are Delivery Times?
All items are shipped via ground transit, unless requested otherwise. Ground shipments usually take about 5 – 7 business days to reach the destination. Delays may happen at any of our shipping partners because of the COVID-19 situation and are beyond our control.
Why your order may arrive in two or more packages
Depending on the number of items in an order and for the purposes of efficiency, we may need to ship an order in multiple shipments. Our shipping charges, if applicable, will apply only to the first package shipped. There are no additional shipping charges for subsequent shipments for the same order.